Terms and Conditions

Returns Policy

We sell quality products. All products are covered by manufacturer warranty and by the New Zealand Consumer Guarantees Act. If you have a faulty product, please contact us to arrange a return for replacement, repair, or refund.


The privacy of your online customer data, orders and credit cards are important to us. We will not disclose or sell your online customer data to any third party.

Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway authorised by our bank, using secure encryption.


We pride ourselves on providing fast and efficient service. We aim to send all orders the same business day if your order is received before 3pm. If your order is received after 3pm or on a weekend/public holiday it will be dispatched the following business day. All orders are sent tracked via NZ Post/Courier Post and you will receive notification and tracking details as soon as your order is dispatched. We do not ship internationally.


© Copyright TC Group (NZ) Ltd.
Tokoroa, New Zealand